pd88's commitment to responsible gaming
pd88 believes gaming is for entertainment — not addiction. Use our tools and guidelines to enjoy it safely.
Our responsibility pledge
pd88 is a trusted online betting and casino platform in Bangladesh. Our goal is simply to entertain — and ensuring that entertainment remains enjoyable and safe at all times is the core purpose of our responsible gaming program. Gaming is a leisure experience, and we want every one of our players to see it that way.
Responsible gaming means knowing your limits, managing your budget, and never seeing gaming as a source of income. At pd88 we have put effective tools and measures in place to help you stay aware and in control at all times. Our 24/7 Bengali live chat support team is always here for you.
Important: All gaming services at pd88 are strictly for those aged 21 and above. Opening an account or playing any game by anyone under age is completely prohibited. Please ensure that underage members of your household cannot access your account.
Our safety tools
pd88 provides several effective tools to keep your gaming experience protected.
Deposit limit setting
You can set your own maximum daily, weekly, or monthly deposit limit. Once set, the limit takes effect immediately, and increasing it requires a waiting period to prevent impulsive decisions.
Session time-out
Set a time limit for your gaming session. Once the time is up, you will be logged out automatically. This helps prevent staying online for extended periods.
Self-exclusion
If you feel you need a break from gaming, you can block your own account for a set period — from 30 days up to permanently. Once this decision takes effect, it cannot be reversed before the set period ends.
Loss limit
Set a daily or weekly loss limit. When you reach that limit you will be automatically alerted and your session will be closed if necessary. This is the most effective way to manage your budget.
Cooling-off period
After a significant loss or during a period of stress, take a cooling-off period of 24 to 72 hours. During this time you cannot place any bets — just rest.
24/7 support team
If you have any concerns about gaming, contact our Bengali live chat support. Our trained team is always ready to help you — without judgment.
Warning signs of problematic gaming
If any of the following signs appear, consider taking a break from gaming and seeking support.
Feeling a repeated urge to keep playing in order to recover money lost in gaming — this is known as "chasing losses" and is a key sign of addiction.
Hiding your gaming from family, friends, or colleagues, or lying about it.
Repeatedly failing to stop gaming even when you want to, or finding it hard to make that decision.
Using money meant for essential expenses — such as rent, food, or your children's education — on gaming.
Feeling restless, irritable, or unable to concentrate when not gaming.
Gaming causing harm to your sleep, eating habits, or physical health.
Seeing gaming as the only way to deal with stress, sadness, or loneliness.
Taking out loans, borrowing money, or selling assets because of gaming.
If one or more of the signs above apply to you, contact our live chat support today or use the self-exclusion tool. Asking for help is a sign of strength, not weakness.
8 tips for healthy gaming
Following these simple principles will keep gaming enjoyable and under control at all times.
Set a budget
Decide how much you will spend before you start playing. Think of that budget as an "entertainment expense" — with no expectation of getting it back.
Control your time
Decide in advance how long you will play each day and use a timer. Long sessions lead to fatigue and poor decisions.
Don't chase wins
Gaming ultimately favors the platform. Be careful about repeatedly increasing your bets in the hope of a big win.
Don't play with borrowed money
Never place bets with borrowed or loaned money. Only use funds whose loss will have no impact on your household.
Don't make decisions based on emotion
Avoid placing bets when you are feeling low, angry, or overly excited. Emotions always override good judgment.
Take regular breaks
Take at least a 15-minute break every hour. Get up, drink some water, take a walk. A fresh mind makes better decisions.
Let your family know
Let your family know that you play online games and what budget you stick to. Mutual accountability keeps you safer.
Keep other activities in your life
Watching cricket, reading, spending time with friends — gaming should never become your only leisure activity.
Age verification and underage protection
To register at pd88 and use any game or betting feature, you must be 21 years of age or older. We verify age at registration and may request identity documents if needed.
If there are children or teenagers in your household, keep your pd88 account details secure. Activate parental controls on your devices to prevent underage users from accessing any gaming sites.
If we suspect that the user of any account may be underage, we immediately suspend that account and take steps for a full verification. This is an integral part of our policy.
Ways to get help
If you are struggling, do not face it alone. pd88 is always here for you.
Live chat
Our Bengali support team is available 24 hours a day, 7 days a week via live chat. Talk to us about any concern — completely confidentially.
Email support
To discuss something in detail, write to us at [email protected] — we aim to respond promptly.
Account self-exclusion
Activate self-exclusion directly from your account settings or request it via live chat — we will act immediately.
Responsible gaming FAQ
Find answers to the most frequently asked questions about responsible gaming here.
Need help? We are always here
Play responsibly and enjoy gaming. For any questions or issues, reach us via live chat, the FAQ page, or any game section.